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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Joanne Bloom

April 9, 2024

5  out of  5 rating by Joanne Bloom
"Had a pleasant experience working with Amy Burns agency. Informative and helpful!"
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Kenyara Solomon

March 27, 2024

5  out of  5 rating by Kenyara Solomon
"Marcia was incredibly helpful in getting me the best rates and coverage for my family. She explained everything thoroughly and the customer service at the office is second to none. I recommend Marcia and Amy Burns State Farm to everyone."
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Mary Herzog

March 27, 2024

5  out of  5 rating by Mary Herzog
"Kellie was very helpful on the phone, she gave me all the answers to my questions promptly"
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Sara Snatchko

March 20, 2024

1  out of  5 rating by Sara Snatchko
"We called this agent while shopping for homeowners insurance and they pulled a bait and switch. The agent’s representative was more than happy to tell me how I could save money by switching my auto policy to state farm so I could bundle and save money. She assured me we were covered and I had nothing to worry about--- it was all taken care of! Great. The problem is, while we were at the table signing our closing documents, a woman from state farm called to let me know she would be out to take pictures of the roof. News to me! Based on those pictures, State Farm dropped us. This was never mentioned until the photographer called. They should have let us know they would be coming to take photos of the roof, and they should have informed us that there was a possibility they wouldn’t cover us at all. They mentioned NONE of that until it was a done deal with the auto, then they dropped us a few days later. It is fair for them to refuse to issue a policy based on photos of the roof. It is not fair to tell a client they have nothing to worry about. So, State Farm swindled us into switching our auto policy to save money on a homeowner’s policy they never even issued. I’ll switch back to Erie, where they tell it like it is. Don’t let this happen to you!"
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Bethany Fisackerly

February 28, 2024

5  out of  5 rating by Bethany Fisackerly
"Amy is incredibly passionate about her work and her clients. She is always available to answer my questions, even the ones I worry might be silly. She is committed to finding the best solutions for each person and operates with integrity. My family had has state farm my entire life and I've worked with many different agents. She is simply one of the best! Highly recommend her for your insurance needs."
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Mike Burns

February 28, 2024

5  out of  5 rating by Mike Burns
"Easily the best"
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Jeynaba T

February 26, 2024

5  out of  5 rating by Jeynaba T
"Great experience as a first time customer. I spoke with Marcia and she was very helpful and patient in explaining everything! 10/10 customer service. The insurance process was very straightforward & easy thanks to Marcia’s help!"
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Dena Moltz

February 15, 2024

5  out of  5 rating by Dena Moltz
"Amy Burns State Farm is so helpful and knowledgeable . Her staff is Pleasant and greets you with a smile.I recommend Amy Burns State Farm office for all your insurance policies."
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Lee Neves

February 15, 2024

5  out of  5 rating by Lee Neves
"Never failed me with any of my insurance problems!"
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Trish Whitehill

February 6, 2024

5  out of  5 rating by Trish Whitehill
"My husband and I have been very happy customers of Amy Burns’ State Farm Insurance services for a number of years. Not only is State Farm insurance coverage top notch, but so is the customer service at Ms Burns’ office. Her staff is responsive to our needs and easy to work with - on simple or more complex issues. Try their services! You’ll be glad you made the switch to a great agent."
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Stephanie P

January 9, 2024

5  out of  5 rating by Stephanie P
"Marcia made switching insurance companies so easy! She helped me find the perfect policy to suit my needs."
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Dan Miles

December 26, 2023

1  out of  5 rating by Dan Miles
"Do not use this lady her ego is way to big and check your policy because she will not help you when u need it you are better off not having insurance at all then to be signed with her ..I will pass this on to every one not to use this woman horrible...."
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Terry Crawford

December 8, 2023

5  out of  5 rating by Terry Crawford
"Great service and management. They offer the best price and made the process go so easy. I highly recommend them."
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Tara Lindsay

December 7, 2023

5  out of  5 rating by Tara Lindsay
"I had the pleasure of speaking with Marcia today about Auto and Renters Insurance. It was the most pleasant experience I have had in awhile. Marcia treated me as a person and not as a number. I felt she understood my needs and provided me with options to fit. She went above and beyond to make sure I understood what I was getting. Previously, I was with an insurance company where I was paying for the bare minimum for the same price that I am paying with Statefarm and is receiving more benefits. I guess its true you have to shop around. Thank you Marcia and State Farm!"
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Gautam Jauhari

October 16, 2023

5  out of  5 rating by Gautam Jauhari
"I had a wonderful experience buying my auto and renter insurance recently. Marcia was very helpful and patient in explaining the quote and finalizing the purchase. Would definitely recommend for anyone looking for a no nonsense insurance agent."
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Chris Morris

October 6, 2023

5  out of  5 rating by Chris Morris
"I have always had a positive experience when I’ve needed any kind of insurance from Amy Burns State Farm. Marcia is thorough and helps me review all of my options without rushing me along, which is a big exception to how customers at most businesses are usually handled these days."
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Melissa Pototo

October 2, 2023

5  out of  5 rating by Melissa Pototo
"Marcia was amazing with reviewing auto coverage and helping me make the change for my auto over to State Farm, where are my homeowners already is! She was super nice and helpful and I’m saving money! I couldn’t have asked for a better experience!"
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Barbara Beshore

September 28, 2023

5  out of  5 rating by Barbara Beshore
"Marcia was very nice and professional and patiently walked me thru the process of obtaining auto and renters insurance."
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Justin Beham

September 26, 2023

5  out of  5 rating by Justin Beham
"In a crunch to get a policy for house and Marcia at State Farm came in clutch! She made the process super easy and quick to get me the best quote and policy all within a short time!"
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Billie Bober

September 6, 2023

5  out of  5 rating by Billie Bober
"Marcia has been amazing. So friendly and professional. She is always there to answer my questions and her response time in impeccable. Highly recommended!"
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Tyeesha Mccowin

September 5, 2023

5  out of  5 rating by Tyeesha Mccowin
"Amy was incredibly helpful and showed extreme patience and compassion while helping me through my options with State Farm. She turned a stressful situation into a breeze and I am very satisfied with my policy and her service. She was so nice and did everything in her power to get me an ideal rate that included all the add ons I needed. I would definitely recommend everyone I know!"
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Renea Atkins

August 31, 2023

5  out of  5 rating by Renea Atkins
"I am a satisfied customer! I spoke with Marcia and she did an amazing job with giving me a quote that was reasonable. She was friendly and answered every question I had. I appreciate her patience and effort. Thank you State Farm."
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Kristen Drew

August 14, 2023

5  out of  5 rating by Kristen Drew
"I spoke with and worked with Marcia. She went above and beyond to correct something that was put in the system wrong. She was personable and patient as I had never had my own insurance before. 10000% recommend."
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Subonda Johnson

August 3, 2023

5  out of  5 rating by Subonda Johnson
"Great job working with Amy burns"
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Lisa Robinson

August 2, 2023

5  out of  5 rating by Lisa Robinson
"Very patient and helpful"