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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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jason snyder

September 3, 2026

5  out of  5
rating by jason snyder
"I've worked with Amy on quotes for my personal insurance as well as referred many friends and family to her. I had a quote within the hour.
Its always a great experience.
Never felt like I was being sold.
Great coverage for an affordable price."
We responded:
"Thank you so much for the 5 stars, Jason! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Iyana Prentice

September 3, 2026

5  out of  5
rating by Iyana Prentice
"I can’t say enough great things about Amy! I’ve had the pleasure of working with her to help my clients with their homeowners insurance, and she is always amazing to work with. She’s responsive, knowledgeable, professional, and most importantly, she gets the job done. She makes the process easy and stress free, and my clients have all thoroughly enjoyed working with her as well. I know that whenever I send a client her way, they’re going to be taken care of. I highly recommend Amy to anyone looking for an insurance agent!"
We responded:
"Thanks so much for the amazing review, Iyana! We really appreciate your support here in Monroeville. Just reach out anytime if you need us - we’re here for you. "
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Cindy

August 26, 2026

5  out of  5
rating by Cindy
"Staff is kind and patient.
Kelly is a wonderful staff person. I usually speak to Kelly to handle my payments. She is extremely patient and kind. Amy is wonderful also. If you have questions about your home & auto policies, she makes time to answer any questions you may have. The staff is professional and ready to provide any professional advice and questions you may have or need."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Blo0dri0t

August 21, 2026

5  out of  5
rating by Blo0dri0t
"The most helpful agency I’ve ever been with!"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Monroeville to know you had such a great experience with us. "
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Jafry Maly

August 21, 2026

5  out of  5
rating by Jafry Maly
"Mia was incredibly helpful and answered all my questions!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Darius Hicks

August 21, 2026

5  out of  5
rating by Darius Hicks
"The team here is always very helpful and makes any of my questions or concerns feel prioritized."
We responded:
"Thank you for the 5-star review of Amy Burns’s team - we really appreciate your kind words! "
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Nick Toner

August 18, 2026

5  out of  5
rating by Nick Toner
"I got a great quote from Mason and they made it easy to bundle my home owners and auto. I would highly recommend."
We responded:
"Thank you so much for the 5 stars, Nick! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Julie Wonderly

August 13, 2026

5  out of  5
rating by Julie Wonderly
"I got a great quote and Mason was awesome to work with. He was very knowledgeable and answered all my questions."
We responded:
"Julie, thank you for the fantastic review! We’re always here to support you with your insurance needs in Monroeville. "
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John Obernesser

July 31, 2026

5  out of  5
rating by John Obernesser
"Excellent to deal with, very customer oriented!!!
Thanks"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Brenda Barnes

July 20, 2026

5  out of  5
rating by Brenda Barnes
"These folks are top notch! Always respond (QUICKLY) and get everything done that I need to have done timely and with fun. And, THEY call ME to set up the annual review of things... I never have any issues. State Farm has treated me extremely well since 1983 and this office is the best!"
We responded:
"Thanks so much for the amazing review, Brenda! We really appreciate your support here in Monroeville. Just reach out anytime if you need us - we’re here for you. "
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Yevette

July 9, 2026

5  out of  5
rating by Yevette
"I love my State Farm insurance reps ! Like they say like a good neighbor, State Farm is there. I always have the best experience anytime I need information or just to make a payment. They are the best funds of ladies I’ve ever dealt with and they actually genuinely care about you.!!"
We responded:
"Thank you for the amazing review, Yevette! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Jessica Hoffman

July 6, 2026

5  out of  5
rating by Jessica Hoffman
"Mason did such a wonderful job helping me get renters insurance because I rent an apartment with my child I'm a single mom and he definitely made my day and this is a great company to go with and wonderful people who are very helpful and accommodating and patient to listen to what I have to say and guide me in the right direction you guys rock 😁"
We responded:
"Thank you for the amazing review, Jessica! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Peds P

June 8, 2026

5  out of  5
rating by Peds P
"A claim I had for accidental damage to my truck while hauling some equipment was handle quickly and under my comprehensive clause by Amy and Kellie. The repairs done at the recommended collision center were excellent. 5 stars!"
We responded:
"Thank you for taking time to leave us a review. It's always nice to hear when we are doing it right!"
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Tyler Shimmel

May 12, 2026

5  out of  5
rating by Tyler Shimmel
"Amy is extremely responsive and friendly when needing anything. Recommend Amy 10/10"
We responded:
"Tyler, thank you for your wonderful review of State Farm Agent Amy Burns’s Team!"
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Jerry Riems

May 8, 2026

5  out of  5
rating by Jerry Riems
"Amy and her team are true professionals and really go above and beyond for their clients. Highly recommend!"
We responded:
"Wow, thank you for the 5-star review, Jerry! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Luis Jusino

April 28, 2026

5  out of  5
rating by Luis Jusino
"I’m an intelligent consumer so I do my research on my insurance needs and double check. I must say Mia from State Farm is one of the most knowledgeable and pleasant State Farm rep I’ve had the pleasure of working with. She really has what it takes that has provided me with an array of options that fit my needs. She is a woman of her word. And she follows up to make sure I’m happy and satisfied with her service. I usually do not write reviews but in this case I could not help but bring forth a well deserved five star customer satisfaction!"
We responded:
"Luis, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Amy Burns’s Team!"
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karen white

March 27, 2026

5  out of  5
rating by karen white
"Great service and convient location."
We responded:
"Thank you for your kind review of State Farm Agent Amy Burns’s Team. We appreciate it!"
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Ryder Robinson

January 20, 2026

5  out of  5
rating by Ryder Robinson
"Kellie was GREAT and got me a good deal on insurance"
We responded:
"Kellie is the best! So glad she was able to help."
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William Brzoska

January 15, 2026

5  out of  5
rating by William Brzoska
"My experience was 11/10! Glided through the whole process and everything was well explained. Mia from Stare Farm, you were like a good neighbor, thank you for being there!!"
We responded:
"Thank you for the great feedback, William. Welcome to the State Farm family!"
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Tracy

December 20, 2025

5  out of  5
rating by Tracy
"The agent I worked with Mia Harrison she made the process of getting insurance easy & smooth, she kept me updated on the process, recommend her & State Farm!!! Awesome job Thankyou!!"
We responded:
"Mia is awesome! Thank you for the great feedback, Tracy. "
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Megan Donovan

December 16, 2025

5  out of  5
rating by Megan Donovan
"Amy was amazing to work with and saved me over $50 a month. I am greatful for the help she gave me"
We responded:
"Providing the best coverage at the best price is our goal. I'm glad to hear we hit the mark! "
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Myles Mazzanti

December 12, 2025

5  out of  5
rating by Myles Mazzanti
"Amy and her team are amazing! Top notch service and communication. Have moved all my auto policies with them over the last few months they got my coverages optimized. They are on the ball! Highly recommend."
We responded:
"Thank you for the great feedback Myles! We appreciate your business."
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Cayci Garland

December 2, 2025

5  out of  5
rating by Cayci Garland
"I was very pleased with my service! It was super smooth and well organized, and always available to assistance with any questions or concerns!"
We responded:
"We appreciate your business Cayci!"
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Sandra Harrison

November 3, 2025

5  out of  5
rating by Sandra Harrison
"The agent who helped me, Mia Harrison, was very thorough and professional. Easy process of changing from old carrier to State Farm."
We responded:
"We are happy to have you as a customer, Sandy!"
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Avi Ben-Hur

October 22, 2025

5  out of  5
rating by Avi Ben-Hur
"Kellie Rasel was very helpful in setting up autopay for me."
We responded:
"Kellie is the best! Thank you for taking time to leave your feedback. "